Author

Hey there, I'm Emma Mills

Founder of MiPA, multi-award-winning entrepreneur, podcast host, and self-confessed business and gym lover, based in (sometimes sunny) Manchester.

With over 16 years as an Executive PA and now leading a team that supports hundreds of business owners across the UK, I know exactly what it feels like to be the person every single thing in your business depends on. I have lived it, and I have built MiPA around helping you escape it.

Whether you need your phones answered professionally with our call answering service, your diary and admin handled by a dedicated virtual assistant, your leads followed up with Mi Follow Up, or your inbox under control with Mi Concierge, my team is here to give you back your time.

On the MiPA blog and the Focus on the Fun Stuff podcast, you will find honest, practical advice on outsourcing, delegation, and protecting your time, so you can stop being the bottleneck and start focusing on the fun stuff.

A woman with long brown hair, wearing a blue and white vertically striped shirt, smiles and looks to the side against a light background, as if discovering something new in a Podcast Archive.

My Latest Posts

hiring a pa - lady sat at desk with call answering headset

Let’s talk about cost of not hiring a PA From the entrepreneurs and business owners I speak with, cost is...

EP 117 – Blog image

Your time is valuable and if you let yourself get distracted by interruptions throughout the day, it can be a...

EP 116 – YT Thumbnail

If you’ve been watching Mi-TV for a while, you’ll know that I like to focus on topics that help you...

EP 101 – Blog image

Life as an entrepreneur is hectic. You’ve got what feels like a million things going on at once. Your inbox...

what to outsource to an assistant

There are few entrepreneurs I’ve met who actively enjoy making a list of To-Dos so long it feels impossible you’ll...

The roles every entrepreneur needs to play in their business (1)

  A day in the life of a PA is often filled with surprises.   If you thought being one...

7 ways a virtual PA makes your business bigger

        They say size isn’t everything… but sometimes when you’re a small business or a one-person operation...

A baby shower honoring

Everybody knows that, as a business owner, your time is the most valuable.   Whether you’re building your business, making...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

I don’t know about you, but I didn’t start my own business to work even longer hours. As much as...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

  Ok, so you’ve done your research and know a call answering service is the right choice foryou. Now this...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

We are looking for a superstar PA to join our growing team of time saving business helpers. To apply you...

Two women from the Mi PA Team sit at desks working on computers in an office. A third woman is in the background on the phone. Text reads, There’s no I in Team PA. MiPA logo and Consider It Done. are at the bottom left.

While I may have sneakily taken out ‘Mi’ to make this title work, I’m being one hundred percent honest in...

Text on a green circle reads: Six Most Common Doubts For Using a Virtual PA. Background shows tall, white columns. In the corner, a logo says Mi:PA Consider It Done—highlighting the benefits of a virtual assistant.

Six Most Commons Doubts for Using a Virtual PA Understanding the various capabilities of a Virtual PA is the first...

row of terraced houses in close up

Landlords! We can help you manage your tenants and contractors. With a great property portfolio comes great responsibility – to...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

Customer surveys are a mixed bag. Incredibly useful, they can also be time consuming and wildly unnerving. We might hear...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

Now here’s a thing you may not have considered: working with a virtual personal assistant who can take meeting minutes...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

LIMITED OFFER! 20.15% OFF Virtual PA Service in January Mi PA’s diverse range of clients use our services to help...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

(or ideas for your own wish list!) I love buying presents for other people. This year, I’m determined to find...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

There’s something really exciting about having new team members in the office. We’ve just hired two new apprentices through The...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

Acknowledged or not, processes inherently exist in every organisation. If you’re familiar with The E-Myth, you’ll recognise that when those...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

Customer satisfaction is critical to business success, and often an indicator of it. Satisfaction (or dissatisfaction) with your offering determines...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

I am surrounded by the best time-saving, multi-tasking experts in the business. They make it their priority, every single day,...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

We call it the Mi PA Academy. Through a combination of boot camp training, one-to-one development and on-the-job experience, our...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

I’m forever being asked by inquisitive acquaintances what it is, exactly, that a virtual PA does. Prospective clients, curious friends...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

For many entrepreneurs and business leaders, recognising it’s time to scale up can be hard to judge. How do you...

Six people and a small, fluffy dog smile in front of a green leafy wall adorned with neon lights—including the letters M, P, A, a lightning bolt, and lips—celebrating their teams call answering achievements.

Within one month, a new Mi PA client is already profiting from using our service. I’m going to share with...

Summer is finally here. Between the inevitable showers of rain, the sun is doing its best to blast us with...

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