The UK Based Award Winning AI Receptionist For Small Businesses

Discover How Easy (and Affordable) it is to have Your Calls Handled By The Experts

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Who Am I?

I’m Emma, the Founder & Managing Director of Mi-PA & Mi-Call – the multiple award-winning PA and Call Answering team. Since 2007, we’ve worked with hundreds of businesses to answer their calls, manage their diaries, and deal with tasks within their businesses, allowing them to:

Based in Manchester, our highly-trained, super-friendly, and ultra-professional team answer the phones for over 500 businesses – making sure they never miss
a call… EVER!

Emma Mills

Managing Director

Book Your Free Call With Me!

These were the last few people to book a call with me & this is what they thought…

They’re not just an answer service They treat my customers like their own

Dawn McGruer

Bestselling Author, Forbes Mentor, Multiple Business Own, Business Growth Coach

If you want to do what I did and improve your business, do what I did and sign up

Milton Firman

Founder, The Legal Company

They look after the important things in my business so that I can grow the business

Ali Nowroozi

Founder, Masumi Headwear

"I was so impressed how professional the team were when they answered the call, everyone else I called seemed to be in a rush."

"My customers always mention how polite and professional you are when taking my calls"

"You really do provide an excellent, no hassle, easy service. So worthwhile and valuable. It really does help me a lot!"

"A lot of my clients have said how brilliant you guys are. They could not believe it when I told them you are up North, they thought you were in the same building as me."

"I've been a client for more than 2 years now and the experience has been great. They provide an amazing service & are an integral part of my business."

"Mi-Call answers my calls & I recommend them to any business! All my calls are answered professionally & it makes my business look like one of the big boys!"

"Day 1 of our calls being answered and it's working BRILLIANTLY!"

"For a small business outsourcing can be stressful... not with Emma & her team. They are extremely helpful, positive, & accommodating. They have added so much value to my business."

Trusted by 500+ UK BUSINESSES

Questions about MI PA?

We have the answers!

Free Guide

106 Tasks High-Performing Entrepreneurs and Business Owners Can Hand Over Today

To liberate your time and focus on the fun stuff

We’ve outlined 106 of the key tasks that we find all high performing business owners outsource to our expert team. It covers a wide range of support services, from managing your emails and calls to handling social media, event planning, and business admin.

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What our happy clients have to say

    
 
 
       Posted on Google  
   
   Philip Mulvenna 
 
 
 
 Trustindex verifies that the original source of the review is Google. We've worked with MI PA for several years and during that time they have supported us with PA services, call overflow and sales support. They're a great team who really care about their customers.

For anyone looking for support with any of these areas, I could not recommend them highly enough.
  
 
      Posted on Google  
   
   Chloe Christine-Wallis 
 
 
 
 Trustindex verifies that the original source of the review is Google. Mi-PA have been a game changer for our small business. We started with Mi-Call last October where the team could take some pressure off my husband taking calls whilst he is out working on jobs, and we’ve now got our own dedicated PA to support us while we concentrate on our growth.

The team at Mi-PA have always been so friendly. They listen carefully to your needs and tailor their way of working to how it suits your business, a skill that helps ‘change’ come easily.

Helena’s ‘check in’ phone calls are priceless to ensure that everything is running smoothly, and if there’s anything at all that needs to be tailored to make working together seamless, the team at Mi-PA will take it onboard and action immediately without question. They are also brilliant at coming up with new ways of working that we wouldn’t have even thought about!

We’ve been so impressed with the team, and wouldn’t hesitate to recommend them to anyone.
  
 
      Posted on Google  
   
   Mark Blackhurst 
 
 
 
 Trustindex verifies that the original source of the review is Google. Really good company, ethos is great, reliable services, website explains the business well and great service, thank you Emma and the team !
  
 
      Posted on Google  
   
   Sally Murphy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service, friendly thoughtful and efficient.
  
 
      Posted on Google  
   
   Petra Jewellery 
 
 
 
 Trustindex verifies that the original source of the review is Google. Super service, the team handles all of our calls efficiently and sensitively. Really great communication and always takes feedback really well. Thank you!
  
 
      Posted on Google  
   
   Sam Cooper 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service provided by MiPA
  
 
      Posted on Google  
   
   jeremy bartholomew-white 
 
 
 
 Trustindex verifies that the original source of the review is Google. MI PA provides a solid dependable and reliable service at a competitive price.   Don't hesitate just do it you won't regret it!