ABOUT

Find out who we are & how we can help you.

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Answering over 2000 calls a day, helping uk businesses become more successful

About Mi PA

Our philosophy? Take away your painful, mundane tasks, free up your schedule for the stuff you enjoy – and have a great time ourselves as we do it too.

Our simple formula means you scrap tonnes of weight from your shoulders, get rid of those time-consuming jobs that take you away from doing the things you love, and enjoy your business and personal life more.

You’ll clock our relaxed atmosphere the moment you step inside our office or pick up the phone and talk to us – everyone’s chilled out and smiling, because when you worry less, you do a better job and actually get more sh*t done.

Sound good to you?

Give us a call and we’ll talk about how we can help you now.
Book a Call

Our Services

We exist to win you time back that you can spend on the things important to you.

Two office workers wearing headsets sit at desks with computers and phones, focusing on their screens. One woman is in the foreground, typing, while a man is blurred in the background.
A pink phone handset icon with two curved gray lines above it, representing a call or communication, on a white circular background.
MiCall
We answer your phone for you

If you’re answering your own phone, then you’re not spending enough time on the high value …

A woman with long blonde hair tied in a ponytail sits at a desk, smiling while working on a laptop. She is wearing a black sweater and there are purple flowers on the desk beside her.
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MiPa
We manage your diary (and everything else!)

Every single month, hours of busy peoples’ time is swallowed up fussing around managing diaries…

Two women work at desks separated by a gray divider in an office; one wears a headset and types, the other looks at a computer screen. A small potted plant sits on the desk.
A simple icon of an envelope outlined in pink, with a white background and a circular border, symbolizing email or messaging.
Mi Concerce
We take over your inbox

Email inboxes are black holes that steal time every single day, but with MiPA, you can remove…

We’re normal people in a normal office, doing a decent bit of magic to take care of everything on your to-do list.

We’ve been doing this stuff for over a decade now, since 2007, when Emma first started out as a PA to two successful entrepreneurs who taught her a heck of a lot about the world of small business. Including how to run a business, how to stay incredibly productive day after day, and how to do it all smiling.

Free trial today

7 days free call answering

Book a Call

Simply fill in your details and one of our team members will be in touch as soon as possible.

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Our philosophy is simple: we exist to make your life better.

Whether that’s by answering the phone to give you the best chance of converting clients…

Or by taking care of your email inbox so you can spend time with the kids when you get home from the office… Or by performing all of your office operations, so you can go on holiday safe in the knowledge that the wheels will keep turning while you’re away…

Hi, I’m Emma Mills…

I started MiPA back in 2007, and back then I was just a one-woman band with a dream of liberating business owners from the tasks that sap time and energy, without making money.

I quickly grew the team from one to two, and from two to four, allowing us to help more business owners to stop wasting time and start focusing on the fun stuff.

….whatever it is, if it can help improve your life, we’ll bend over backwards to make it happen.
To talk to us about how we can help you, give us a call now.
Book a Call

What we do & Why it works

Save you time

When you’ve got a million and one things on your to-do list, some of the fundamentals – like returning calls and making appointments – can get left behind. We take that off your desk, ensuring your day runs smoothly, without you having to spend time on the nitty gritty tasks.

Improve your organisation

Organisation is a key part of a successful operation, but when you’re juggling a million and one things, it can be challenging. When you work with MiPA, you can have your diary managed by us, buying you a big chunk of time back and making sure all the Is dotted and the Ts crossed.

Take over tasks

Whether it’s spreadsheet admin, or inbox management, the low value tasks shouldn’t be on your desk. Put them on ours instead.

Improve your business with no recruitment

A virtual PA gives you the same benefit as a staff member, with less commitment, less cost and no recruitment process.

Three overlapping pages from MiPA’s Ultimate Outsourcing Guide. The pages list outsourcing tasks, tips, and checklists. The cover highlights 106 Tasks and the MiPA logo on a purple background with pink accents.

Free Guide

106 Tasks High-Performing Entrepreneurs and Business Owners Can Hand Over Today

To liberate your time and focus on the fun stuff

We’ve outlined 106 of the key tasks that we find all high performing business owners outsource to our expert team. It covers a wide range of support services, from managing your emails and calls to handling social media, event planning, and business admin.

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What our happy clients have to say
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Philip Mulvenna profile picture
Philip Mulvenna
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We've worked with MI PA for several years and during that time they have supported us with PA services, call overflow and sales support. They're a great team who really care about their customers. For anyone looking for support with any of these areas, I could not recommend them highly enough.
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Chloe Christine-Wallis profile picture
Chloe Christine-Wallis
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Mi-PA have been a game changer for our small business. We started with Mi-Call last October where the team could take some pressure off my husband taking calls whilst he is out working on jobs, and we’ve now got our own dedicated PA to support us while we concentrate on our growth. The team at Mi-PA have always been so friendly. They listen carefully to your needs and tailor their way of working to how it suits your business, a skill that helps ‘change’ come easily. Helena’s ‘check in’ phone calls are priceless to ensure that everything is running smoothly, and if there’s anything at all that needs to be tailored to make working together seamless, the team at Mi-PA will take it onboard and action immediately without question. They are also brilliant at coming up with new ways of working that we wouldn’t have even thought about! We’ve been so impressed with the team, and wouldn’t hesitate to recommend them to anyone.
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Mark Blackhurst profile picture
Mark Blackhurst
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Really good company, ethos is great, reliable services, website explains the business well and great service, thank you Emma and the team !
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Sally Murphy profile picture
Sally Murphy
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Great service, friendly thoughtful and efficient.
Posted on Google Google
Petra Jewellery profile picture
Petra Jewellery
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Super service, the team handles all of our calls efficiently and sensitively. Really great communication and always takes feedback really well. Thank you!
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Sam Cooper profile picture
Sam Cooper
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Great service provided by MiPA
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jeremy bartholomew-white profile picture
jeremy bartholomew-white
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
MI PA provides a solid dependable and reliable service at a competitive price. Don't hesitate just do it you won't regret it!
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